Orders & Shipping

How long does my order take to ship?

We can not wait for you to get your new pieces and do our very best to get them to you as soon as possible! All orders that are placed on our website before 12 pm PST will be shipped out that same day. Orders that are placed after 12 pm PST will be shipped out the very next day. Please keep in mind we are open Monday - Friday. If your order was placed over the weekend it will be shipping out the following Monday!

 

How do I know my order has been placed?

You will be receiving a confirmation email as soon as you check out thank you for shopping with us of course! An additional email will be sent to you once our shipping department has prepared your order for pick up. 

 

How can I track my order?

Once your order has been prepared and your shipping label has been created, you will be receiving your tracking information in an email. If you have selected to have your Facebook account linked to your S&A profile, you will also receive shipping updates on your Facebook Messenger App as well! 

 

What are my shipping options & do I pay for shipping?

We want you to feel the very best while shipping with us and want to make sure we take all the risk out of purchasing so we offer you FREE ground shipping on all orders delivering to the continental United States! Needing your order sooner than our ground delivery option? Not a problem! We have many different options to choose from to get your new Feel Beautiful Pieces to you by the time you need them! You will just cover the difference for the rush delivery.

 

If you have any questions or need any assistance with tracking your order, contact us on chat, email us at info@smithandangie.com or call us directly at 949-340.6645.
We are here to help!
 

 

 

 

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