Help & FAQs

Have questions, we are here to help!

 

How do I place an order?

Placing an order is easy! After browsing the site, click on the product you wish to order. Select your size you wish to purchase. Make sure to check out our About the Fit info located on every product's page. Once your size is selected, click Add to Cart. Once you have added all your desired products to you cart. Click Checkout and begin your check out process... Get stuck or have questions? Just chat us or call one of us here at Smith & Angie Boutique Show Room, we are always ready to help! We can be reached at (949) 340-6645 Monday to Friday 9 am to 4 pm PST. Also, our on line chat is available Sunday to Saturday 9 am to 6 pm PST.

How do I find the status of my order?

Once you have completed your order an email will be sent to you with your order number and status details. Each time your order status changes, you will be alerted via email. Once your order has shipped the tracking information will be sent you as well! Not seeing an email? You can always sign in on the site and see all your order details under Past Orders.

How do I cancel/change my order?

You can always contact us anytime you feel a change is needed! We do try and ship your items out quickly, in the chance we are not able to cancel your order in time, no worries! With our super easy return and exchange policy, we will be able to get the items you originally needed in no time!

What payment methods do you accept?

We accept all major credit cards, paypal, apple pay, google pay and S&A Gift cards.

How long does my order take to get to me?

We process all order made on our site before 12 noon PST same day. We offer Free USPS Ground Shipping for all continental US customers. Depending on where you are in the US, your shipping transit time may vary. If you need your order delivered before a certain time, we offer additional shipping options that you are able to choose from while in checkout.

Where do you ship to?

We offer U.S. & International shipping options

What are the shipping charges?

We offer Free Ground Shipping on all Continental United States orders.

If you are needing an expedited shipping option, the rates will be available for you while in checkout. Rates will vary depending on orders and delivery location.

 

 

 

 

 

 

 

 

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